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All posts created by Pollenz

| posted 08 Jan, 2019 18:40
Thanks, I have class at 3:30 so will hopefully get it all configured.
RS Pollenz
Posted in: DNA MasterProblem installing DNA Master on Windows 10
| posted 08 Jan, 2019 14:18
We have our first class today and I have not reviewed the issues directly, but I have several emails from students saying "We can get to the setup wizard just fine, but once you hit finish which should open the actual program, it shuts down and wont open." Suggestions?
RS Pollenz
Posted in: DNA MasterProblem installing DNA Master on Windows 10
| posted 14 Dec, 2018 12:31
I was using the program up until December 12, 2018 and for the past few days I am unable to access the site from any computer or browser. Is the site down? The message I am getting is "Unable to Connect". I have used Chrome, Firefox, Safari and get the message across all browsers and tried access from my home and office desktop. Thank you
RS Pollenz
Posted in: Web PhameratorIs Web Phamerator Down?
| posted 15 Jun, 2018 10:33
Ok, thanks to all and the version is correct and settings are also correct. When I hit blast this gene it returns: Cannot load SSL library with a big X
RS Pollenz
Posted in: DNA MasterImportant DNA Master Update
| posted 13 Jun, 2018 15:33
Thanks Dan, the version i have is updated, but where do i see the info above about the build, i dont see it in the preferences. I can say that the secure window does not look exactly like the notes I saw as its missing one of the check boxes. I also am getting a "cant load SSL library when I tried to blas a single gene.
RS Pollenz
Posted in: DNA MasterImportant DNA Master Update
| posted 13 Jun, 2018 14:42
Madison and I tried this but we dont get the box about a secure connection after restarting we get the what do you want to do box.
RS Pollenz
Posted in: DNA MasterImportant DNA Master Update
| posted 13 Jun, 2018 12:23
Hello

I installed DNA Master in Dec 2017
I cant get any BLAST data it returns error and error and is unable to connect
Sorry that I did not address we were at HHMI……simply forgot
RS Pollenz
Posted in: DNA MasterImportant DNA Master Update
| posted 23 Sep, 2017 19:02
I am unable to find the 200-400 mesh carbon-formvar coated copper grids as specified in the ordering guide and listed as item #1813. Is there a typo or can someone help me to purchase the correct item as I have no experience with these materials.
RS Pollenz
Posted in: General Message BoardEM GRIDS PURCHASE ITEM 1813 not showing up