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All posts created by scresawn

| posted 25 Jul, 2022 21:32
Hey Ann - I'm glad that helped. We've resolved the issue with the cluster checkboxes now too. Of course, please let me know if you have further troubles with this.

Best,
S.
Posted in: PhameratorPhamerator down?
| posted 23 Jul, 2022 23:50
Hi Ann - it looks like there is an issue with the cluster checkboxes. I’ll try to resolve it soon but in the meantime, you can click to the right of the (sub)cluster name to expand it, and then slowly select the phages one at a time. Thanks for letting me know about the problem!

Cheers,
S.

akoga
Hey Steve,
Is there a problem with Phamerator? I am getting a perpetual spinning wheel when it tries to draw a map. This happens after clicking on the Cluster–I don't even get a list of phages in the cluster.
Ann
Posted in: PhameratorPhamerator down?
| posted 18 May, 2022 23:39
You're welcome!
SC smile

DrCatalase
scresawn
Sorry about the outage - things are back up and running.

Best,
Steve

DrCatalase
Hello all,
I cannot access phamerator I was able to the day on Monday but not yesterday or today. I have tried with wifi and ethernet on my computer and wifi and data on my phone. I get this message…

phamerator.org took too long to respond.
Try:

Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUT


Someone, please help I am trying to finish up an already late annotation (lol, sorry)
Thank you,
Sean

Thank you, Steve!
SC
Posted in: PhameratorPhamerator down?
| posted 18 May, 2022 15:26
Sorry about the outage - things are back up and running.

Best,
Steve

DrCatalase
Hello all,
I cannot access phamerator I was able to the day on Monday but not yesterday or today. I have tried with wifi and ethernet on my computer and wifi and data on my phone. I get this message…

phamerator.org took too long to respond.
Try:

Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUT


Someone, please help I am trying to finish up an already late annotation (lol, sorry)
Thank you,
Sean
Posted in: PhameratorPhamerator down?
| posted 23 Feb, 2022 11:52
How strange! This does sound like a network issue, but I’m not sure. Regardless, I’m glad you’re able to access it now.

Best,
Steve

pia1@pitt.edu
Hi Steve,

Thanks for the quick response!
I was chatting with the tech help desk at pitt. The tech expert walked me through several things. He suspected that the problem has something to do with my home wifi. But he wasn't able to solve the problem in the end after all the attempts. I saved a copy of our chat, which is attached to this post for your reference.
So I decided to try Phamerator one more time before going to bed, and it's working! I'm very glad that it's working for me now. But I really don't know how the problem is fixed.
Please let me know if you have any questions.
Thanks!
Posted in: PhameratorPhamerator down?
| posted 23 Feb, 2022 03:12
Hi,

I'm sorry to hear that you're having trouble. We aren't aware of any problems with Phamerator.org, but if you can tell me a little more about the error message you are receiving I'm happy to look into it. The Google listing is a bit misleading, for sure. You can disregard the Wifi error message.

Best,
Steve

pia1@pitt.edu
I have not been able to get Phamerator to work since yesterday. When I try to google search phamerator, the search result seems to suggest that I'm not connected to WiFi (please see attached for the screenshot), but I actually do have a working WiFi.
Can someone please help?
Posted in: PhameratorPhamerator down?
| posted 23 Feb, 2022 03:11
Hi,

I'm sorry to hear that you're having trouble. We aren't aware of any problems with Phamerator.org, but if you can tell me a little more about the error message you are receiving I'm happy to look into it. The Google listing is a bit misleading, for sure. You can disregard the Wifi error message.

Best,
Steve

pia1@pitt.edu
I have not been able to get Phamerator to work since yesterday. When I try to google search phamerator, the search result seems to suggest that I'm not connected to WiFi (please see attached for the screenshot), but I actually do have a working WiFi.
Can someone please help?
Posted in: PhameratorPhamerator down?
| posted 22 Aug, 2020 01:36
Thanks for the feedback. Sorry for the trouble, but I'm glad that we've got it fixed!
Posted in: PhameratorPhamerator down?
| posted 21 Aug, 2020 22:02
Hi everyone,

I think this should be fixed now, but I would appreciate it if someone who was having trouble could check and let me know. (It was always working fine for me so I don't have an easy way to test.)

Thanks,
Steve
Posted in: PhameratorPhamerator down?
| posted 27 Aug, 2019 15:04
It did get taken down due to a technical issue. Although it might resurface eventually, that certainly won't happen in time for Fall 2019.
Posted in: SEA-PHAGES AppIs it gone?