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Recent Activity

Critical Update: Installing New Copies of DNA Master or Updating Old Versions of DNA Master prior to Version 2701

Link to this post \| posted yesterday, 18:25
eagodin	Hi Debbie, I'm having difficulty updating DNA Master on our school PCs - before I bring IT into the discussion, are there any issues with the server at this time? Thanks much, Liz

Link to this post \| posted yesterday, 18:42
kbutela	As of Monday 1/13 at 1:30 PM, the DNA Master server is working. It's been a while since DNA Master has needed an update, so as long as you have Version 5.23.6 build 2705 you are good to go. eagodin Hi Debbie, I'm having difficulty updating DNA Master on our school PCs - before I bring IT into the discussion, are there any issues with the server at this time? Thanks much, Liz

Link to this post \| posted yesterday, 18:53
debbie	Kristen and Liz, Not that I am aware. The latest cohort just installed for the December workshop. Updating, as long as the preferences were set correctly, was not an issue. debbie

Link to this post \| posted yesterday, 19:05
eagodin	Thanks Kristin & Debbie - our PCs got re-imaged this summer and were not properly updated at the time. Back to IT I go!

Link to this post \| posted yesterday, 19:09
debbie	Hi all, the most likely reason that you are not updating is that you are not running as an administrator. If IT is doing it, they will have privilege. If you are doing it, DON'T install in Program files, instead install elsewhere, like the desktop. Right click on the program, run as administrator to complete the update. debbie