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Recent Activity
Local settings/New Features differed from Fig 1.2
Link to this post | posted 04 Feb, 2016 19:01 | |
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Some DM did not show Figure 1.2 completely, the lower part was totally missed (see pdf attached) even we updated DM and restarted PC many times. What might be wrong? Thanks, Eric. |
Link to this post | posted 04 Feb, 2016 21:31 | |
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chumho Hi Eric, What is the build number of the computers having problems? To find this out, go to Help –> About. –Dan |
Link to this post | posted 04 Feb, 2016 21:50 | |
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Dan Russellchumho Version 5.22.5. Actually I had asked our IT to download and reinstall DNA Master again. It is working now. The current version is 5.22.23. But I'm confused why the 'update DNA Master' function didn't do the work. |
Link to this post | posted 04 Feb, 2016 21:52 | |
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chumhoDan Russellchumho The most common problem with DNA Master is that it's not being run as an administrator. If not, then even when the update "completes", it won't really be updated. The best thing to do is to check that build number and see whether it's up-to-date or not. If not, then run an update and check the build number again. If it hasn't updated, then something else is wrong (like not running as an administrator). –Dan |
Link to this post | posted 04 Feb, 2016 22:03 | |
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Dan RussellchumhoDan Russellchumho Got it. Thanks. |