I am having this same problem today!

d.zambito
Hello,
I'm having a strange problem with the auto annotation in DNA Master. I am running the latest update of DNA Master (5.23.3; 08Jan2019), and all the preferences are updates as per the 2017 fix.
When auto annotating, I get a "Glimmer failure", but interestingly, I do get auto annotated features. The start sites are all predicted by Glimmer, but no features have start sites predicted by GeneMark. I am connected to the internet and can BLAST individual genes without a problem. I have tried several times to autoannotate today without any luck getting the GeneMark predicted starts.
Any suggestions?

Thanks,
Dana Pape-Zambito