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All posts created by llewis

| posted 28 Jan, 2017 17:46
I'm running Win 10 on my home and office computers. I reinstalled DNA Master on both very recently and found that my issue is the admin privileges. I didn't see anywhere to do that when I installed DNA Master (but wasn't really looking for it), but if I right click on the DNA Master icon instead of just clicking to open it, I can choose to run as an admin. Then it all works.
Posted in: DNA MasterGlimmer Failure on Auto Annotation
| posted 16 Jan, 2017 20:09
Thanks Chris - my problem actually seems to be the Admin issue. It worked beautifully last spring on this same computer, but not now! So I've got it running when I give it admin privileges. Thank you - the faq helped, and I had overlooked that when searching everywhere else.

Lynn
Posted in: DNA MasterGlimmer Failure on Auto Annotation
| posted 16 Jan, 2017 15:31
Ok, I updated DNA Master last week and I didn't see any of the choices for the secure connections. On trying to autoannotate, I got the Glimmer failure on my work machine. Re-downloaded DNA Master there and it won't auto annotate.

Now I've re-downloaded at home, and get a Key Violation when I try to open a saved DNAM file. Then I can't autoannotate because I get an Access Violation message.

Help!!
Posted in: DNA MasterGlimmer Failure on Auto Annotation