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Missing submitter information when generating GenBank files

| posted 15 Jun, 2022 13:42
kbutela avatar
kbutela
Hi all-

Does anyone know how to address the issue of DNA Master not entering in submitter information when processing GenBank .sub files? This is a known error that sometimes occurs, but re-processing files isn't fixing the issue for me.
| posted 15 Jun, 2022 20:08
debbie avatar
debbie
Kristen,
I do know it is recurring. But every time I have encountered it, folks re-enter and it then works. Did you exist DNA Master after you re-entered the info and before you reprocessed? Try that and see if it works. I am guessing at this point.
debbie
 
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